Trails Collective Privacy Policy

Protecting your private information is our priority. This Statement of Privacy applies to all visitors and governs data collection and usage. For the purposes of this Privacy Policy, unless otherwise noted, all references to “Trails Collective” refers to trailscollective.com. By using the website, you consent to the data practices described in this statement.

Collection of your Personal Information

Trails Collective collects personally identifiable information, such as names, postal addresses, email addresses, etc., when voluntarily submitted by our visitors or when you choose to participate in various activities related to the Site, such as online chat and message boards.

You are under no obligation to provide us with personal information of any kind, however your refusal to do so may prevent you from using certain features of the Site [and our mobile application].

Financial Information

Financial information, such as data related to your payment method (e.g. valid credit card number, card brand, expiration date) that we may collect when you purchase, order, return, exchange, or request information about our services from the Site. Otherwise, all financial information is stored by our payment processor, Stripe. We encourage you to review their privacy policy and contact them directly for responses to your questions.

Use of Cookies

Trails Collective uses “cookies” to help you personalize your online experience.

A cookie is a text file that is placed on your hard disk by a web page server. Cookies cannot be used to run programs or deliver viruses to your computer. Cookies are uniquely assigned to you, and can only be read by a web server in the domain that issued the cookie to you. One of the primary purposes of cookies is to provide a convenience feature to save you time. The purpose of a cookie is to tell the Web server that you have returned to a specific page. For example, if you personalize one of the Trails Collective pages, or register with any of the website’s services, a cookie helps them to recall your specific information on subsequent visits.

In addition to web server cookies, Trails Collective also collects user and cookie data through third party analytics services such as Google Analytics and Hotjar, as well as advertising platforms including Google Ad Manager, Google Display Network, Google Ads Remarketing, Facebook Ads, Twitter Ads, and LinkedIn Marketing Solutions, and Google AdSense. This includes anonymous demographic and interest-based data that is used to personalize ad delivery, as well as site usage data, which may be used for remarketing purposes (re-displaying ads to site visitors).

You have the ability to accept or decline cookies. Most Web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. If you choose to decline cookies, you may not be able to fully experience the interactive features of Trails Collective services or other websites you visit.

Links to Third-Party Websites

Trails Collective encourages you to review the privacy statements of third-party websites you choose to visit via links from Trails Collective so that you can understand how those websites collect, use and share your information. Trails Collective is not responsible for the privacy statements or other content on websites outside of Trails Collective.

Trails Collective does not knowingly collect personally identifiable information from children under the age of thirteen. If you are under the age of thirteen, you must ask your parent or guardian for permission to use this website.

Opt-Out and Unsubscribe

We respect your privacy and give you an opportunity to opt-out of receiving announcements of certain information.

Users may opt-out of receiving any or all communications from Trails Collective by contacting us here:

  • Web page http://www.trailscollective.com
  • Email: info@trailscollective.com

You may disconnect your account from a third party account (Google, Facebook) at any time. You may opt out of Google Analytics by visiting https://tools.google.com/dlpage/gaoptout/

You may unsubscribe to Trails Collective emails by clicking on the unsubscribe link on any email that you receive.

Changes to this Statement

Trails Collective will occasionally update this Statement of Privacy to reflect company and customer feedback. Trails Collective encourages you to periodically review this Statement to be informed of how your information is being used and protected.

Contact Information

Trails Collective welcomes your questions or comments regarding this Statement of Privacy. Please submit any general questions regarding user privacy to info@trailscollective.com.

Effective as of May 23, 2020


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